FAQ

How long will it take to get my order?

It depends on where you are. Orders processed here will take 5-7 business days to arrive depending on your location, we ship from our warehouse in Trenton, NJ via FedEx Ground or UPS. Tracking number will be provided as soon as your order ships out via Email and Text Message.

 

 

Can I return my product?

We always aim to make sure our customers love our products, but if you do need to return an order, we’re happy to help. Just email us directly and we’ll take you through the process.

 

Are your products covered by a warranty?

 

Yes, our products are covered by a manufacturer warranty. For more information please visit our Warranty section.

 

I live near your warehouse. Can I visit your showroom?

 

Absolutely, you're more than welcome to visit our showroom. Since Covid-19 we are required to schedule an appointment to visit our showroom at 122 Muirhead Ave, Trenton, NJ 08368. To schedule an appointment please contact us at 732-485-6564

Where are your products manufactured?

Our products are designed in The United States of America and manufactured in Malaysia. Rest assured, each single one of our products are carefully inspected before shipping out to the customer.

If I want to return the product back, what should I do?

If for some reason you are not satisfied with the product, please get in contact with us @ info@aquamattress.com and we will work things out for you the best way possible.